Your privacy is very important to us at Auris.  We are committed to respecting your privacy, the confidentiality of your Personal Information, and the content of your communications. This Privacy Statement is meant to assist You in understanding how We use and safeguard the information that We collect in providing our services to You. To protect your privacy, the Personal Information that Auris collects from You is used in the manner and for the purposes described in this Privacy Statement.

Definitions

To help You better understand this Privacy Statement, We provide some basic definitions to use when reading and interpreting this document. The capitalized terms used in this Privacy Statement shall have the meaning set forth below.

Customer or You means individual(s) to whom this Privacy Statement applies and includes anyone who voluntarily enters Personal Information on the Website.

Auris or Us/We/Our means Auris. This Privacy Statement only applies to individuals who voluntarily enter Personal Information on the Website.

Personal Information is information about an identifiable individual that is recorded in any form. Personal Information does not include information that is aggregated in such a manner that it does not identify an individual, information that is listed in a publicly available written or online directory, information typically made available through directory assistance, or any other information that cannot be associated with an individual. Personal Information may include, but is not limited to, an individual’s name, address, e-mail address, phone number(s), and marketing preferences.

Privacy Statement refers to the Privacy and Security Statement as updated from time and time and available on the Website.

Website refers to the Auris website located at www.auris.com.

Why We Collect Personal Information

We collect and use Personal Information from Customers for the following reasons:

• to provide support for Our products and services;
• to maintain commercial relations and to communicate with Our customers or prospective customers. (which may include, but is not limited to, billing, collection, advertising, promotion, account and credit verification, and other actions to customize, measure, and improve Our services);
• to identify the needs and preferences of Our customers or prospective customers;
• to meet applicable legal and regulatory requirements;
• to administer and manage Our business operations;
• to resolve disputes and troubleshoot problems;
• to provide offers for products or services from third parties that we believe You will find valuable and interesting;
• for any other reason We deem appropriate provided such use is consistent with this Privacy Statement.

Personal Information will not be collected, used, or disclosed for purposes other than as set forth in this Privacy Statement except with your consent or as otherwise required or permitted by applicable law.

What Personal Information We Collect

We require you to provide certain Personal Information so that You can order services from Auris, and We limit the collection of Personal Information to that information that we believe is necessary or appropriate for the purposes identified in this Privacy Statement. Among the Personal Information that we may collect from You is your name, address, e-mail address, phone number(s), and marketing preferences.

We may also collect Personal contact information via Contact Us forms located on the Website. This information is used in the marketing and sales process related to Auris’ products and services. Auris reserves the right to use this information to contact You by email, phone or post, in order to advance the sales and marketing process.

Auris may collect and use your IP address to improve Auris’ service and administer Auris’ Website. Your IP address may be used to identify You and to gather demographic information. IP addresses are also used to investigate, spamming, improper use of the Website, or other improper or illegal activities.

“Cookies” and “action tags” (action tags are also known as single pixel gifs or web beacons) are information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies and action tags do not personally identify You, although they do identify Your computer, tablet or smartphone. Auris uses cookies and action tags to deliver content specific to your interests, maintain customer preferences, and for other site functionality. Many Internet browsers are set up to accept cookies and action tags. If You prefer, You can set your browser to refuse cookies and action tags. However, You may not be able to take full advantage of the Website if you do so.

Disclosure of Personal Information

Auris may disclose a Customer’s Personal Information to:

• a person involved in the development, promotion, marketing or enhancement of  services;
• third-party affiliates for administrative purposes (for example, billing, support, and marketing);
• third parties that provide products or services that we believe You will find valuable and interesting; and any third party, upon receiving consent from You or as required or permitted by law;
• conform to the requirements of applicable law or to comply with a legal process;
• prevent intentional or unintentional injury to or interference with Auris’ rights or property, other Customers, or anyone else that could be harmed by such activities;
• protect the personal safety of Customers or members of the public; and
• investigate and respond to past, current, or potential future activity that Auris believes may violate applicable law.

Customer acknowledges that it is Auris’ policy and prerogative to respond to all governmental inquiries regarding its service or its customers. In the event a competent governmental authority asks Auris to retain and provide Personal Information about a Customer, Auris reserves the right to provide any and all assistance and information necessary in its opinion to fulfill the request.

We also may disclose Personal Information in connection with a merger, acquisition or bankruptcy. If We should ever file for bankruptcy or merge with another company, or if We should decide to buy another business, or sell or reorganize part or all of our business, We may be required to disclose your Personal Information to prospective or actual purchasers and other parties. By agreeing to this Privacy Statement, you agree to any such transfer of your Personal Information that may occur. It is Auris’ practice to obtain appropriate protections for Personal Information disclosed in these types of transactions. Auris cannot, however, guarantee that Our Privacy Statement will remain unchanged if Auris is sold or merges with or is acquired by another company.

Retention of Personal Information

Personal Information will be retained as long as necessary for the fulfillment of those purposes or as otherwise required or permitted by applicable law.

Consent and Opt-Out Rights

By accepting this Privacy Statement, You consent to the collection, use, and disclosure of your Personal Information as set forth in this Privacy Statement. You may withdraw your consent in writing at any time subject to applicable legal or contractual restrictions and reasonable notice by sending an e-mail to privacy@auris.com

Protection of Your Personal Information

Auris takes reasonable precautions to protect Personal Information. We have invested in and deployed technological and physical security measures to protect the Personal Information and other information that we collect.

In addition, We maintain firewalls and other technical security measures for our servers and internal networks, and the servers on which Personal Information is stored are located in secure facilities that are available only to authorized personnel. Our employees are dedicated to maintaining and upholding your privacy and security and are educated regarding this Privacy Policy. Only those employees who require Personal Information to perform a specific function related to the Auris service are granted access to that information. Our employees are required to use the utmost discretion when accessing Personal Information, and they are prohibited from using Personal Information for purposes unrelated to their job functions. As appropriate, our employees are notified when this Privacy Policy is revised, or other privacy or security measures are implemented by Auris.

Auris makes no representations or warranties with regard to the sufficiency of these security measures. By accepting this Privacy Policy or using Auris’ services, You agree that Auris shall not be responsible for any actual, indirect, or consequential damages (or any other damages or liability of any kind whatsoever, whether as a result of negligence or otherwise) that may result from our non-compliance with this Privacy Statement.

Accuracy of Personal Information and Customer Access to Personal Information

Auris takes reasonable steps to make sure that the Personal Information You provide is accurate, complete and up-to-date for the purposes for which it is collected and processed. Upon written request to privacy@auris.com, You can learn whether Auris holds Personal Information about You. However, any information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available to you. If you notify Us that any Personal Information that We have is incorrect, We will review such information. If we agree that the Personal Information is incorrect, we will correct our records.

Transfer of Data

The Personal Information that We collect may be stored and processed on servers located in various countries, including servers located outside of your home country. The laws of other countries may not provide the same degree of protection for your Personal Information as your home country. By accepting this Privacy Statement, providing Personal Information, or using Auris services, You expressly acknowledge and consent to the transfer of your Personal Information to countries outside your home country, including to the United States. If You do not agree to the transfer of your Personal Information as provided in this Privacy Statement, We may not be able to provide service to You.

Links to Outside Websites

The Website may contain links that will let Customers leave the Website and access other websites. Linked websites are not under Our control. It is possible that these websites have privacy policies and standards that are different than those of Auris. This Privacy Statement applies only to Personal Information that is acquired by Us on the Website. Auris accepts no responsibility or liability for our Customers’ use of other websites.

Children’s Privacy Protection

If a child under 13 submits information through any part of Our Website, and We become aware that the person submitting the information is a child, We will attempt to delete this information as soon as possible. Because We do not knowingly collect any personal information about children under 13, We do not knowingly use or disclose such information.

Changes to This Privacy Statement

We reserve the right to change this Privacy Statement at any time without notice. The revised Privacy Statement will be effective immediately upon its posting on the Website. By accepting the terms and conditions of this Privacy Statement, You agree that your continued interaction after a revised Privacy Statement is posted on the Website constitutes your acceptance of the revised Privacy Statement.

Our Privacy Officer

We have designated one or more individuals who monitor Our compliance with this Privacy Statement. The individual responsible for Our compliance has been designated as Auris’ Privacy Officer. Other individuals may handle the day-to-day collection and processing of Personal Information. The Privacy Officer or Auris’ management may designate other individuals within Auris to assist the Privacy Officer or to perform the Privacy Officer’s responsibilities.

Questioning Auris’ Compliance With This Privacy Statement

If You believe that We have not complied with the terms and conditions of this Privacy Policy, You may send an e-mail to Our Privacy Officer at privacy@auris.com. Auris will investigate all such inquiries and will respond to You as appropriate. We may seek advice from internal and external advisors before providing responding to your inquiry.

If We determine that a user’s complaint is justified, We will take appropriate remedial measures, in Our sole discretion, including modifying Our policies and practices.

 Policy updated on 10/19/2023.